Support

Need help with RefConvertor? We're here to assist you.

Contact Us

For questions, bug reports, or feature requests, reach out via email:

refconvertor@gmail.com

Frequently Asked Questions

How do I install the Word Add-in?

Open Microsoft Word, go to Insert → Get Add-ins (or Home → Add-ins), search for "RefConvertor", and click Add. The add-in will appear in your References tab.

Which citation styles are supported?

APA 7th Edition, MLA 9th Edition, Chicago 17th Edition, IEEE, Harvard, Vancouver, and UMaT Style. More styles are added regularly.

Can I use RefConvertor on Word Online?

Currently RefConvertor is optimized for Microsoft Word desktop (Windows). Word Online support is planned for a future release.

How are my references stored?

Your references are stored securely in the cloud using Firebase. Only you can access your own references — each user's data is isolated.

The add-in says "Failed to insert citation"

Make sure your document is in Editing mode (not Viewing or Read-Only). Click the "Editing" button in the top-right corner of Word to switch modes.

How do I uninstall the add-in?

In Word, go to Insert → Get Add-ins → My Add-ins, find RefConvertor, click the three dots menu, and select Remove.

Documentation